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Privacy Policy

Last Updated: [DATE]

Introduction​

Welcome to Agent Team ("we," "our," or "us"). Agent Team is an AI-powered workflow automation platform that enables individuals and teams to create and manage AI agents for enhanced productivity. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, services, and applications.

By using Agent Team, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect​

1. Information You Provide to Us​

Account Information:

  • Email address and password
  • Display name and profile information
  • Organization or team details (if applicable)
  • Payment and billing information

Workflow and Agent Configuration:

  • AI agent configurations and settings
  • Workflow templates and automations you create
  • Integration credentials and API keys (encrypted)
  • Custom instructions and preferences

Communication Data:

  • Messages and communications with AI agents
  • Feedback, support requests, and correspondence with us
  • Comments and contributions to our community features

2. Information We Collect Automatically​

Usage Information:

  • Platform usage patterns and feature interactions
  • AI agent execution logs and performance metrics
  • Workflow run history and results
  • Time spent using various features

Technical Information:

  • IP address and location data
  • Device information (browser type, operating system)
  • Cookies and similar tracking technologies
  • Error logs and diagnostic information

3. Information from Third-Party Integrations​

Connected Services:

  • Data from integrated platforms (Google Calendar, Slack, GitHub, etc.)
  • OAuth tokens and authentication credentials (securely encrypted)
  • Synchronized data from connected applications
  • Webhook payloads and API responses

External Data Sources:

  • Public data accessed by AI agents (news, weather, market data)
  • Information retrieved through authorized API calls
  • Content generated from external AI services

How We Use Your Information​

1. Service Provision​

  • Platform Operation: Enable core functionality including AI agent creation, workflow automation, and team collaboration
  • Integration Management: Facilitate connections with third-party services and maintain OAuth tokens
  • AI Agent Execution: Process your instructions and execute automated workflows
  • Data Synchronization: Keep your information up-to-date across integrated services

2. Service Improvement​

  • Performance Optimization: Analyze usage patterns to improve platform performance and reliability
  • Feature Development: Develop new AI agents and workflow capabilities based on user needs
  • Quality Assurance: Monitor AI agent performance and accuracy
  • Bug Fixes: Identify and resolve technical issues

3. Communication​

  • Service Updates: Notify you about new features, updates, and important changes
  • Customer Support: Respond to your inquiries and provide technical assistance
  • Administrative Communications: Send account-related notifications and billing information

4. Security and Compliance​

  • Fraud Prevention: Detect and prevent unauthorized access and suspicious activities
  • Security Monitoring: Monitor for security threats and protect against malicious attacks
  • Legal Compliance: Meet our legal obligations and enforce our Terms of Service

Information Sharing and Disclosure​

We Share Information In The Following Situations:​

With Your Consent:

  • When you explicitly authorize us to share information
  • Through integrations you configure and authorize
  • When you share workflows or agents with team members

Service Providers:

  • Cloud infrastructure providers (for secure data storage and processing)
  • Payment processors (for billing and subscription management)
  • Analytics services (for platform improvement and user insights)
  • Customer support tools (for providing assistance)

AI Service Providers:

  • OpenAI, Anthropic, and other AI model providers for agent execution
  • Third-party AI services you configure in your workflows
  • External APIs and services connected through your agents

Legal Requirements:

  • To comply with applicable laws, regulations, or legal processes
  • To protect our rights, property, or safety, or that of our users
  • In connection with a merger, acquisition, or sale of assets

Business Transfers:

  • In connection with any merger, acquisition, or sale of company assets
  • During due diligence processes (with appropriate confidentiality measures)

We Do NOT:​

  • Sell your personal information to third parties
  • Share your data for advertising purposes
  • Use your workflow content to train public AI models without consent
  • Access your connected service data beyond what's necessary for your workflows

Data Security and Protection​

Security Measures​

Encryption:

  • All data is encrypted in transit using TLS 1.3
  • Sensitive data is encrypted at rest using AES-256
  • OAuth tokens and API keys are stored with additional encryption layers

Access Controls:

  • Multi-factor authentication for account protection
  • Role-based access controls for team features
  • Regular security audits and penetration testing

Infrastructure Security:

  • Secure cloud hosting with enterprise-grade security
  • Regular security updates and patch management
  • Monitoring and incident response procedures

Data Isolation:

  • User data is logically separated and isolated
  • Dedicated encryption keys per user/organization
  • Secure data processing pipelines

Data Retention​

Account Data:

  • Personal information is retained while your account is active
  • Account data is deleted within 90 days of account closure
  • Backup copies are permanently deleted within 1 year

Workflow and Usage Data:

  • Workflow configurations and execution logs are retained for service operation
  • Historical data may be retained for analytics and improvement purposes
  • You can request deletion of specific workflow data at any time

Connected Service Data:

  • OAuth tokens are immediately revoked when you disconnect services
  • Synchronized data is deleted when integrations are removed
  • Cached data is automatically purged according to our data lifecycle policies

Your Rights and Choices​

Access and Control​

  • Account Settings: Update your profile, preferences, and notification settings
  • Data Export: Request a copy of your data in a portable format
  • Service Disconnection: Remove connected services and revoke access permissions
  • Workflow Management: Delete or modify your AI agents and workflows at any time

Privacy Rights (Depending on Your Location)​

Right to Know:

  • Request information about what personal data we collect and how it's used
  • Receive details about data sharing practices and third-party recipients

Right to Delete:

  • Request deletion of your personal information (subject to certain exceptions)
  • Request removal of specific workflow data or execution histories

Right to Correct:

  • Request correction of inaccurate or incomplete personal information
  • Update your account information and preferences

Right to Portability:

  • Request your data in a structured, commonly used format
  • Transfer your data to another service provider

Right to Opt-Out:

  • Opt out of non-essential communications
  • Disable certain tracking and analytics features

To exercise these rights, contact us at [PRIVACY_EMAIL].

Children's Privacy​

Agent Team is not designed for or directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our systems immediately.

International Data Transfers​

Agent Team operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your personal information internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by relevant authorities
  • Adequacy decisions by relevant data protection authorities
  • Other appropriate safeguards as required by applicable law

Cookies and Tracking Technologies​

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized experiences
  • Ensure security and prevent fraud

Types of Cookies We Use:

  • Essential Cookies: Required for platform functionality
  • Analytics Cookies: Help us understand how you use our platform
  • Preference Cookies: Remember your settings and preferences
  • Security Cookies: Protect against fraud and ensure account security

You can control cookies through your browser settings. However, disabling certain cookies may limit platform functionality.

Agent Team integrates with various third-party services and may contain links to external websites. This Privacy Policy does not apply to third-party services, which have their own privacy policies and practices.

We encourage you to review the privacy policies of any third-party services you connect to Agent Team or visit through our platform.

Changes to This Privacy Policy​

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes through:

  • Email notifications to your registered email address
  • Prominent notices on our platform
  • In-app notifications about policy updates

Your continued use of Agent Team after any changes constitutes acceptance of the updated Privacy Policy.

Contact Information​

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: [PRIVACY_EMAIL] Address: [COMPANY_ADDRESS] Data Protection Officer: [DPO_CONTACT] (if applicable)

For urgent privacy concerns or data security issues, please contact us immediately at [SECURITY_EMAIL].

Depending on your location, we process your personal information based on the following legal grounds:

  • Consent: When you explicitly consent to specific processing activities
  • Contract Performance: To provide our services under our Terms of Service
  • Legitimate Interests: For business operations, security, and service improvement
  • Legal Obligation: To comply with applicable laws and regulations

Regional Privacy Information​

For European Union Users (GDPR)​

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the rights mentioned in the "Your Rights and Choices" section above.

For California Residents (CCPA)​

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know about personal information collection and sharing practices.

For Other Jurisdictions​

We comply with applicable privacy laws in other jurisdictions where we operate. If you have specific questions about privacy rights in your location, please contact us.

This Privacy Policy is designed to be transparent about our data practices while enabling the powerful AI automation features that make Agent Team valuable. We are committed to protecting your privacy while delivering exceptional AI-powered productivity tools.